Frequently Asked Questions
Is there a minimum order quantity for the panels?

MemberStack charges a flat transaction fee of 10% on the Startup plan and 3% on the Pro plan, and 1% on the Scale plan. Stripe charges an additional credit card processing fee that depends on a few different factors. See for more details.

How many years of warranty do you get?

We’re working on a content management system that would make it possible to store anything securely on any website. Although, it’ll be a few months before something like this is ready (01/2019). Until then, MemberStack protects pages and content on those pages using redirects. They can't be "turned off" from a browser, but there are ways to access the HTML of a page if you know what you're looking for, and what you're doing. Therefor, we don't recommend using MemberStack to protect highly sensitive information.

Is there anyone I can talk to if technical support is needed?

Pre-revenue companies, students, and other folks who can't (yet) afford the $25/mo fee. We've been there, so we're happy to work with you. 

Warning! Not everyone is accepted into our Startup plan.

Where can I access the datasheet of the products?

Stripe! A stripe account is required to use MemberStack and receive payouts. Money you earn will be transferred directly into your bank account.

Do you have a free trial?

We sure do! Test MemberStack for as long as you need without entering your credit card. While you're in a free trial you're unable to invite more than 1 client or staff,  connect a stripe account, and allow more than 5 users to sign up for a free membership.

Do you offer discounts for students or nonprofits?

We do not offer any discounts for students or nonprofits at this time. However, We do offer a 10% recurring discount to any websites that include our logo and link on sign up and login pages. You're also welcome to apply to our Startup program if you're unable to afford the $25/mo plan.

Is there someone I can talk to about my project?

Absolutely! You can reach us via he chat widget in the bottom right corner, or by email. Try team@memberstack.io. We're happy to help!

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Tell us your needs and our team will suggest the best solutions to tackle all your problems. We believe our powerful Fujitsu Interactive Panels are the best in the market.
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